Niles plucked up the identification to inspect it, and while he was a pretty trusting individual, he was very dubious about Winchester's credentials. If he was an undercover agent, special or otherwise, he wasn't doing a very good job. And furthermore, if he had that kind of authority, why hadn't he done something about this mall situation?

Passing back the ID, Crane tipped his head toward Dean as if to prove he was accepting this ruse. "I'm a psychiatrist, so you can imagine that I understand the importance of confidentiality, agent." He leaned in, lowered his voice. "Which name should I be using right now?"